Frequently Asked Questions
Are Nirdhushine products suitable for all skin and hair types?
Our formulations are made with gentle, natural ingredients and are generally suitable for most skin and hair types. If you have a known sensitivity to a specific botanical ingredient, we recommend a patch test before first use.
Are your products cruelty-free and vegan?
Yes. All Nirdhushine products are cruelty-free, and the majority of our range is vegan. Product pages list specific ingredients so you can check for any that are not.
How long does an order take to arrive?
Orders are typically processed within 1-2 business days and delivered within 4-7 business days depending on your location. You'll receive a tracking link by email once your order ships.
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available across most serviceable pin codes, alongside online payment via UPI, cards and net banking through Razorpay.
What is your return and refund policy?
We accept returns on unopened, unused products within 7 days of delivery. See our Refund Policy page for the full process and timelines.
How should I store my Nirdhushine products?
Store in a cool, dry place away from direct sunlight. Since our products are naturally preserved, we recommend using them within 6 months of opening for the best results.